Frequently Asked Questions

↩️ Refund Policy & Returns +

As a small business, we don’t offer refunds. Due to the nature of digital products, we have a limited return policy. If you experience any issues with your order, please contact us, and we’ll do our best to find a suitable solution.

🎨 Do you accept commissions/custom requests? +

Yes! We love creating custom designs. Please reach out to us through our contact page with your ideas, and we'll discuss pricing and timeline for your custom sticker request.

✨ Limited Edition Stickers +

1. How do limited edition stickers work?

Limited edition stickers are truly one of a kind. Only a single copy of each limited edition sticker exists, and it can be purchased by one user only.

2. What happens when all copies are sold?

Once the sticker is purchased, it immediately becomes unavailable to all other users and can no longer be bought.

3. Will my limited edition sticker always be mine?

Yes. After purchase, the sticker is permanently linked to your account and will always appear in your Purchases page as a unique item you own.

📥 Downloads & Purchases +

1. Where can I find my purchased stickers?

You can find all your purchases in the Purchases section by clicking the profile icon.

2. How do I download my stickers?

Simply go to your Purchases page and click the Download Files button for the order.

3. Can I download my stickers more than once?

Yes. You can download your files anytime, as long as your order is active.

4. What happens after I pay?

You'll receive a confirmation email, and your order will appear in your Purchases page.

5. Why can't I download my files yet?

If your payment is still being processed, the download button will be temporarily unavailable. It will be enabled once the payment is confirmed.

6. Can I share the stickers with others?

Stickers are for personal use only. Please don't share, resell, or redistribute them.